Q: What is your return policy?
A: Universal beauty will accept un-opened merchandise as a return within 30 days of the purchase date. If your product is damaged in transit, please contact us immediately at customerservice@universalbeauty.com to get a Return Merchandise Authorization (RMA)

Q: How do I start a return?
A: Just reach out to our customer care team at customerservice@universalbeauty.com with your order number, and we’ll guide you through the process.